did you know?

In this section, you’ll find a list of commonly asked questions and our responses. If you don’t find the information you’re looking for, please don’t hesitate to contact us directly. We’re always happy to assist you in any way we can.

What are My Rights and Responsibilities as a Patient of Spectrum?

Spectrum Medical respects the rights of the patient and recognizes each patient as an individual with unique healthcare needs. Not only do these rights and responsibilities apply to you, but also to the people legally responsible for making your healthcare decisions.

As a patient of Spectrum, you and/or your legal representative have the right to:

  • Be treated with dignity, respect and consideration.
  • Be free from all forms of abuse, neglect, exploitation, coercion, manipulation, sexual abuse or assault.
  • Not be subjected to retaliation for submitting a complaint to the Arizona Department of Health Services or another entity.
  • Not be subjected to misappropriation of personal and private property by the center’s personnel members, employees, volunteers or students.
  • Consent to or refuse treatment, except in an emergency.
  • Refuse or withdraw consent for treatment before treatment is initiated.
  • Be informed of:
    • Except in an emergency, alternatives to a proposed psychotropic medication or surgical procedure and associated risks and possible complications of a proposed psychotropic medication or surgical procedure;
    • Policies and procedures on healthcare directives; and
    • Patient complaint process.
  • Consent to photographs before being photographed, except that a patient may be photographed when admitted to the center for identification and administrative purposes.
  • Except as otherwise permitted by law, provide written consent to the release of information in your medical or financial records.
  • Not be discriminated against based on race, color, ethnicity, national origin, religion, sex, gender identity, gender expression, sexual orientation, age, disability, marital status or diagnosis.
  • Receive treatment that supports and respects the patient’s individuality, choices, strengths and abilities.
  • Receive privacy in treatment and care for personal needs.
  • To review, upon written request, the patient’s own medical record.
  • To receive a referral to another healthcare institution if the center is not authorized or able to provide physical health services or behavioral health services needed by the patient.
  • To participate in the development of, or decisions concerning, treatment.
  • To participate in, or refuse to participate in, research or experimental treatment.
  • To receive assistance from a family member, representative, or other individual in understanding, protecting or exercising the patient’s rights.

As a patient of Spectrum, you and/or your legal representative have the responsibility to:

  • Provide your care team with accurate and complete information regarding your identity, medical history, hospitalizations, medications and current health concerns.
  • Report any changes in your health to your care providers.
  • Work with your care providers on your care plan.
  • Follow up on the treatment plan recommended by your care provider, and ask questions if you need clarification or do not understand the instructions.
  • Assume responsibility for your actions in the event that you do not follow the established care plan.
  • Attend your scheduled appointments on-time and provide at least 24 hours’ advance notification if you need to cancel your scheduled appointment.
  • Provide accurate and complete financial information and ensure that financial obligations related to your care are met.
  • Show respect and consideration for the staff, property and other patients and visitors. Yelling, verbal threats and abuse, or physical harm to staff or property are not allowed.

Related Articles

Primary Care – What and Why?

Primary care plays a crucial role in maintaining and improving one’s overall health and well-being. Despite the growing trend of seeking “Urgent Care” solutions, the importance of establishing a long-term relationship with a primary care provider (PCP) cannot be overstated.

read more

What is a Nurse Practitioner?

If you’re unsure about seeing a Nurse Practitioner (NP) instead of a doctor, you’re not alone. Many people don’t fully understand the differences between these two professions.

read more

Join the Spectrum Family

Sign up to stay up-to-date on the latest health news and information from the experts at Spectrum Medical.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.